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Highlight - Specialized in Intelligent Retail Solutions for 20+ Years.

Specialized in intelligent retail solutions for 20+ years.
About us
Specialized in intelligent retail solutions for 20+ years.

Established in year 2003, Highlight has over 20 years of industry experience and is committed to providing various ESL solutions, People counting Solutions and EAS Solutions for industries and scenarios such as retail, pharmaceutical, catering, warehousing, and office work. We have accumulated a wealth of practical experience, which has laid a solid foundation for better customer service in the future.


Over the past 20+ years, Highlight has served many well-known companies around the world. Among these thousands of clients, there have been Fortune Global 500 companies that have cooperated for nearly 20 years, as well as many listed companies and top companies in many countries. In this process, we have gained widespread recognition from our customers in terms of quality, service, and after-sales service.

  Serving World Fortune 500 Companies
  20+ years experience & 3000+ customers
strength
Company strength

Highlight has very strict quality control, from raw materials to semi-finished products, and finally to finished products. We have extremely strict quality inspection procedures to ensure that the products received by customers fully meet the standards, and also help our global customers establish a good reputation and image in the fierce market. Highlight continuously pursues technological innovation, timely and efficiently updates and updates its products, while providing great convenience services in API and SDK integration. It provides remote services to partners and customers worldwide 24/7 online, helping customers stand undefeated in fierce competition.


Years have passed, and today the growing Highlight is poised to broaden its impact in the retail field and better serve our customers and society in our most trusted role - making your retail better through our retail solutions. We truly welcome friends from all over the world to visit Highlight, and look forward to establishing a long-term relationship with you in the near future.

  Highlight has served many well-known companies around the world.
  With more than 20 years of industry experience
Our service
Pre-sale service
Before products selling, salesman should introduce products to customers by products ordering meeting, door to door visiting and sending a letter asking, answer customer consultation and record.

For customer emails, our latest response time is 24 hours, and we will provide answers and recommendations based on their needs, help them choose the most suitable product, and develop sales strategies in their local area.
On-purchase service
Business unit personnel should seriously enforce contracts, and understand the usage of company's products. Meanwhile, sending products to the customer designated locations timely, precisely and safely is necessary. Listening carefully and making records is needed.

If necessary, the execution situation of the contract should be fed back to the customer including change of product requirements, which need to be coordinated with relevant people and customers.
After-sales service
Collecting customer feedback information and properly handling complaints from customers, so that we can obtain customers' continued satisfaction. Executing relevant provisions in quality manual section 8 is stipulated.
Sales department personnel are responsible for registration of customers letter, calls and visit and customer input should be passed to the relevant departments in time
Related departments personnel put forward opinions based on the information reflected problems. For significant product problems caused by quality, technical quality department personnel organize relevant departments to study and examine one by one, and processing opinion should be passed to the sales department in time. Finally, sales personnel reply to customers processing results.
 Sales personnel organize technical and service personnel to promptly solve any problems that arise for customers.
Filling the "service record" and filed by sales department personnel.
Technical Strength
Highlight Manufacturing Corp., Ltd. is a professional enterprise that provides intelligent retail solution products (EAS, ESL, and People's Counters). Our company's quality management system is strictly established and operated in accordance with the ISO9001:2008 international standard. Our products have obtained over 30 patents, many of which play a significant role in various industries and fields, and also occupy a place in the construction of smart cities in many countries. We welcome any customized OEM and ODM needs from our customers, and our technical team will do our best to meet their special needs.
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Equipment and service
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The production process of ESL
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Our customer
Highlight is a team with passion & confidence for Retail industry in the past 20+ years. We work hard to learn more and improve products every day.
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Our Certifications
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Let's talk about your Smart retail project now.

Using our expertise to work with you and win more market share.

  Over 20+ Years of Experience
●  Serving World Fortune 500 companies
●  Strictly Quality Control
●  Continuously Pursuing Technological Innovation
●  Professional Feedback Within 8-12 Hours
Get in touch or visit us
Ready to work with us ?
As a supplier with over 20 years of experience in the retail industry, we offer various intelligent solutions and products such as ESL (Electronic Shelf Label), EAS (Electronic Article Surveillance), and people counting (passenger counter) products.
Contact with us
Contact person: Mark

Email: retail@highlightesl.com
Skype:  highlight86

Add: Room 818-820, Building B, St. NOAH, No. 1759 Jinshajiang Road, Putuo District, Shanghai, China
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Customer service
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