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FAQ

Does the HPC168 bus passenger counter device support HTTP POST to a custom URL to send count data in real time？What is the data format sent - JSON or hexadecimal string?

The HPC168's RJ45 interface uses the HTTP POST method for uploading and retrieving data. The server response must specify UTF-8 encoding and disable the Accept-Charset response header. All POST field values are hexadecimal strings of the actual data.

Please refer to HPC168 protocol document for details, which contains complete parameter introductions and practical transmission examples for your integration testing.

Can the HA169 base station work normally if we connect it to the internet through a 4G/5G router with a SIM card and Ethernet LAN output?

Yes, the HA169 base station can run smoothly when linked to the internet via a 4G or 5G SIM-based router with wired LAN output. It also works well with wired connections converted from WiFi repeaters. The core requirement remains stable network connectivity; as long as consistent internet access is secured, the base station functions as intended without extra configuration adjustments.

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As a supplier with over 20 years of experience in the retail industry, we offer various intelligent solutions and products such as ESL (Electronic Shelf Label), EAS (Electronic Article Surveillance), and people counting (passenger counter) products.