Interference Handling: Since your ESL labels operate on Bluetooth 2.4GHz, how does your system handle potential interference with existing store Wi-Fi networks?

The HPC168's RJ45 interface uses the HTTP POST method for uploading and retrieving data. The server response must specify UTF-8 encoding and disable the Accept-Charset response header. All POST field values ​​are hexadecimal strings of the actual data.

Please refer to HPC168 protocol document for details, which contains complete parameter introductions and practical transmission examples for your integration testing.

Definitely. Our ESL management software is fully equipped with bulk operation functions to manage all ESL price tags efficiently in batches.

You can modify pricing information, switch display images or update product details for dozens or hundreds of labels at once instead of editing tags one by one. The intuitive interface cuts down repetitive manual work, making large-scale tag maintenance quick and hassle-free for supermarket daily management.

Sure, our technical team is able to assist with remote setup for both ESL management software and AP base stations via AnyDesk.

We will guide your on-site operators step by step during the remote session to finish configuration efficiently.

All routine debugging and basic troubleshooting can also be completed remotely through this tool.

Absolutely, our software supports this operation perfectly. It comes with built-in template tools enabling you to manually import JPG and PNG poster files.

You can freely allocate distinct uploaded pictures to separate individual ESL tags or customized tag groups as needed.

As you don’t require POS or ERP system linkage for now, you can skip relevant integration settings entirely and focus on independent image editing and screen layout customization for your price labels.