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Is the ESL management software interface available in English?

2026-07-02

Yes, our ESL software supports multiple preset languages: Simplified Chinese, Traditional Chinese, English, Japanese, German, Spanish, Korean, Ukrainian, Russian, French, Italian, Polish, Czech, Portuguese, Hindi, Persian and Hebrew.

Custom language packs can also be developed per your specific demands if you need extra local languages.

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What operations need to be completed after powering on the HPC168 bus passenger counting system?
How to integrate the HPC168 bus passenger counter with your system?
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Related questions
1
Does the HPC168 bus passenger counter device support HTTP POST to a custom URL to send count data in real time？What is the data format sent - JSON or hexadecimal string?

The HPC168's RJ45 interface uses the HTTP POST method for uploading and retrieving data. The server response must specify UTF-8 encoding and disable the Accept-Charset response header. All POST field values ​​are hexadecimal strings of the actual data.

Please refer to HPC168 protocol document for details, which contains complete parameter introductions and practical transmission examples for your integration testing.
2
How to integrate the HPC168 bus passenger counter with your system?
Our HPC168 bus passenger counter supports two communication protocols for integration.
1. When the bus has on-board network access, you can connect via RJ45 interface using HTTP protocol (TCP connection).
2. If no network is available, the passenger counter device needs to connect a GPRS module via RS485 interface using RS485 protocol. The RS485 protocol requires the server to actively query, and the queried data is the total number. When reading, the current time is directly recorded. For example, at 10:00, a read shows 10 people entering and 10 people exiting; at 10:05, a read shows 15 people entering and 15 people exiting. This is the data for those 5 minutes: 5 people entering and 5 people exiting. The maximum total number that the device can store in RS485 mode is 999,999. Please refer to the details of our two protocols for further information.
3
What operations need to be completed after powering on the HPC168 bus passenger counting system?
After power supply connection, just connect the HPC168 passener counter device to a PC and log into the device's web backend for configuration. We recommend mounting the HPC168 bus passener counter at 2.1 meters height for testing.

If using a router, ensure it uses the 192.168.1.x subnet; reconfigure its network segment if not. You may also skip the router and connect the passenger counter directly to your PC with a matching static IP.
4
Does remote price update require static IP, port forwarding, or special router settings in the supermarket?

The base stations deployed in supermarkets work fine with regular internet access and need no custom network tweaks.

Only the server side requires a public IP address, and most clients opt for cloud servers for remote price update.
5
How do I power up the HPC168 bus passenger flow counter after I receive the unit?
The terminals labeled V+ and V- on the device are the power connection ports, which support a DC input range of 12V to 24V. Simply connect the positive power wire to V+ and the negative wire to V- correctly. Once wired properly and supplied with compatible DC power, the counter will start operating right away.
6
For remote management of ESL digital price tags, what are the server requirements for our own cloud server?

For self-owned cloud servers used in remote management of the ESL Server, fixed static IPv4 addressing is mandatory. A recommended network bandwidth of 100Mbps is needed, with fees calculated based on actual data consumption. In terms of hardware, equip at least 4-core CPU, 8GB RAM (16GB preferred) and 100GB disk space under CentOS7.5 or 7.6 Linux systems.
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As a supplier with over 20 years of experience in the retail industry, we offer various intelligent solutions and products such as ESL (Electronic Shelf Label), EAS (Electronic Article Surveillance), and people counting (passenger counter) products.
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Contact person: Mark

Tel:+ 86-21-5235 3906
Fax:+86-21-5235 3906

Add: Room 5A12, 4th Floor, Building 5,
Lane 1343, Tongpu Road, Putuo District, Shanghai, China
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